Refund

Refund Policy

This Simple Modern page explains returns, exchanges, and refunds in a store-specific format. This page applies specifically to simplenhdern.shop.

Details from Simple Modern on exceptions
This exceptions section covers orders and visits through simplenhdern.shop for Simple Modern. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Details from Simple Modern on refund timing
Customers using simplenhdern.shop can rely on the following Simple Modern guidance about refund timing. After the returned item reaches us and is inspected, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Our approach at Simple Modern to condition of returns
The following condition of returns guidance applies to the Simple Modern storefront at simplenhdern.shop. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Simple Modern: support
This support section covers orders and visits through simplenhdern.shop for Simple Modern. For return or exchange assistance, contact Support@Simplenhdern.shop or 339-993-7674.

Details from Simple Modern on starting a request
The following starting a request guidance applies to the Simple Modern storefront at simplenhdern.shop. To start a return or exchange, contact us at Support@Simplenhdern.shop before sending the item. Once the request is approved, Simple Modern will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

eligibility at Simple Modern
This eligibility section covers orders and visits through simplenhdern.shop for Simple Modern. Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Details from Simple Modern on order problems
Customers using simplenhdern.shop can rely on the following Simple Modern guidance about order problems. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Merchant Information
Business name: Simple Modern
Brand name: Simple Modern
Email: Support@Simplenhdern.shop
Phone: 339-993-7674
Physical address: 39 Hillcrest Dr, Harwich, Massachusetts, 02645, United States